This Statement outlines your rights regarding data protection, and
tells you how to contact us. This Statement applies only to this web
site. For example, it does not apply to banners, advertisements or promotions
we may sponsor or participate in on websites owned by third parties.
2. Personal data and its uses
(a) What we collect and why
When referring to "personal data", we mean information we
collect from you, from which you may be personally identified. Typically,
this may include your name, address, telephone number (including mobile
number), credit card information, screen name, email address, age, sex
and family status, but may also include other information such as shopping
habits and preferences and lifestyle details such as hobbies and interests.
Please be assured that we will not collect any personal data from your
visits to our site unless you provide this information voluntarily.
When you supply personal data to us through this website, it will be
clear what we plan to use the data for and we will seek your consent
to such use. We will then use it only for such purposes. Typical purposes
are as follows:
(i) Answering your queries Where you send us personal data in the context of asking us a question
or query (for example, about the company, or its products or services
or their quality or availability), we shall use the data you provide
in order to respond to your question. In some cases, it may be necessary
to share your details with other members of the Unilever Group, or with
other third party data processors.
(ii) Entering a promotion We may use personal data submitted in an entry form for a promotion
for the purpose of administering the promotion in accordance with its
stated rules. Such rules may require the publication of abbreviated winners'
identity details, and may require winners to participate in future publicity.
The promotion may be administered by third party agencies on our behalf,
who may have access to the data you submit (see data processors).
(iii) Fulfilling a contract/order We may use personal data you submit to us when ordering goods or services
from us for the purpose of fulfilling that order, and it may be necessary
for us to share such data with third parties such as the card payment
services provider or carrier of goods.
(iv) Future direct marketing Where you elect to receive such material, we will from time to time
send you information and/or offers about our goods and/or services which
we believe may be of interest to you. If you agree, we may also share
your data with or pass it to other companies in the Unilever Group and
other carefully selected companies who may wish to send you information
and/or offers about their goods/services, as stated at the time we collect
your data. At any time, however, you may unsubscribe from ("opt
out" of) such future contact.
(b) Processing outside the EEA This website is hosted in the United States by a hosting organisation,
currently Syntegra (USA) Inc. The United States currently has no federal
law protecting personal data, but the hosting organisation is contractually
bound to implement measures to help protect your personal data and not
to process such data except in accordance with our instructions. Any
future hosting organisation used in relation to this site will be similarly
bound.
3. Data Processors
At times we may retain third parties to process or analyse data we collect
on our web sites, including your personal data. For example, the website
may be maintained or hosted by a specialist IT services agency, and any
promotions may be administered by a sales promotion agency. In addition,
if you order a product or service from us, we may share personal data
with suppliers and other third parties to allow payment and delivery
of such product or service. These suppliers and other third parties are
contractually obliged not to use your personal data in any way other
than that which we have specified.
4. Security
We take reasonable precautions to keep your personal data secure, and
require third party data processors to do likewise. All personally identifiable
information is subject to restricted access to prevent unauthorised access,
modification or misuse. Please note, however, that we may release your
personal data if required to do so by law, or by search warrant, subpoena
or court order.
5. Cookies etc
(a) Use of cookies A cookie is a text-only string of information that a website transfers
to the cookie file of the browser on your computer's hard disk so that
the website can remember who you are.
A cookie will typically contain the name of the domain from which the
cookie has come, the "lifetime" of the cookie, and a value,
usually a randomly generated unique number.
When you visit our website we send you a cookie. Cookies may be used
in the following ways:
To help us recognise you as a unique visitor (just a number) when you
return to our website and to allow us to tailor content or advertisements
to match your preferred interests or to avoid showing you the same adverts
repeatedly. To compile anonymous, aggregated statistics that allow us
to understand how users use our site and to help us improve the structure
of our website. We cannot identify you personally in this way.
Two types of cookies may be used on this website; "session cookies",
which are temporary cookies that remain in the cookie file of your browser
until you leave the site, and "persistent cookies", which remain
in the cookie file of your browser for much longer (though how long will
depend on the lifetime of the specific cookie).
(b) Use of web beacons Some of our website pages may contain electronic images known as web
beacons (sometimes known as clear gifs) that allow us to count users
who have visited these pages. Web beacons collect only limited information
which including a cookie number, time and date of a page view, and a
description of the page on which the web beacon resides. We may also
carry web beacons placed by third party advertisers. These web beacons
do not carry any personally identifiable information and are only used
to track the effectiveness of a particular campaign. Because web beacons
are the same as any other content request included in the recipe for
a web page, you cannot opt out or refuse them. However, where they are
used in conjunction with cookies they can be rendered ineffective by
either opting out of cookies or by changing the cookie setting on your
browser.
(c) Third party advertising We may use a third party to serve advertisements on our website. Cookies
may be associated with these advertisements to enable the advertiser
to track the number of anonymous users responding to the campaign. We
do not have access to or control of cookies placed by third parties.
(d) Disabling/enabling cookies You have the ability to accept or decline cookies by modifying the settings
in your browser. However, you may not be able to use all the interactive
features of our site if cookies are disabled.
There are a number of ways to manage cookies. If you use different computers
in different locations you will need to ensure that each browser is adjusted
to suit your cookie preferences. Some modern browsers have a feature
that will analyse website privacy policies and allow a user to control
their privacy needs. These are known as "P3P" features (Privacy
Preferences Platform). You can easily delete any cookies that have been
installed in the cookie folder of your browser. For example, if you are
using Microsoft Windows Explorer:
Open 'Windows Explorer' Click on the 'Search' button on the tool bar
Type "cookie" into the search box for 'Folders and Files' Select
'My Computer' in the 'Look In' box Click 'Search Now' Double click on
the folders that are found 'Select' any cookie file Hit the 'Delete'
button on your keyboard.
If you are not using Microsoft Windows Explorer, then you should select "cookies" in
the "Help" function for information on where to find your cookie
folder.
6. Unilever Group
We are a member of the Unilever PLC/NV Group of companies.
The Unilever PLC/NV Group is one of the world's largest consumer products
groups, marketing a wide range of foods and home and personal care products.
Our purpose is to meet the everyday needs of people everywhere.
Unilever's major group companies and their brands/products in the UK
are:
Health & Beauty: Dove, Sure, Lynx, Impulse, Timotei, Sunsilk, Vaseline Intensive Care
Ice cream: Wall's, Magnum, Cornetto, Feast, Solero, Carte D'Or, Ben & Jerry's
Foods: Flora, Hellmann's, PG, Bertolli, Pot Noodle, Colman's, Knorr, I can't Believe its not Butter! Slim.Fast
7. Your rights
Under UK data protection law, your rights include:-
(a) a right to withdraw your consent to the processing of your personal
data to which you have previously consented;
(b) a right to obtain a copy of the personal data which we hold about
you (we reserve the right to charge a small fee for the exercise of this
right);
(c) a right to object to the processing of your personal data for the
purpose of direct marketing.
(d) a right to have incorrect personal data we hold about you corrected.
8. Contact points
If you wish to raise any data protection issue with us, or exercise
any of your legal rights, please contact us:-
Address: Data Protection Office, Springfield Drive,
Leatherhead
Surrey
KT22 7GR
Email address: data.protection@unilever.com
